Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Hong Kong and China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buy It's New (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyitsnew.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfekt!!!! ⭐️⭐️⭐️⭐️⭐️+ !!!! Vielen Dank!!!!
XXL = 54 Rus size by 183 cm, 94 kg. Is perfect
Order came. Thank you to the store for the speed (to Petropavlovsk-Kamchatsky in 14 days). Before that, too, ordered but did not calculate the size. Later I will post photos and parameters. Thank you. tovvr is described well. I want to order similar from brand manufacturers for comparison but for this price, regardless of comparison, believe the trousers of Togo stand. Soon I will add a review.
I'm so happy with the pants it's made with a good materials and feels good, I'm 32 Mexican size and I ordered L size and fits very well, of course I will boy some more pants.
182cm 78kg = XL fits genu properly. I am satisfied. I further suggest. Thanks from Germany.
usually i wear W32L34 or W32L32 and i bought an XL it is perfect.
My son looked good.
good
Very fast delivery. Pants with good finish and right size (height 172cm and 88 kg). Satisfied with the purchase!
All normal threads do not stick out sewn well seams even
very glad.nice pants.size perfect. store shipped Very fast.took long to deliver because of covid.
Cool. On height 185, weight 75 drop wide at the waist, but along the length of the most time
Everything corresponds to the description. From 107 cm. I recommend the store and the goods.
Light pants .. for the summer just right. Lots of threads on them. The main thing is that when worn, they do not break.
The order came and for this thank you, unnecessarily with Rosmer-small, the quality is good
<2en> store highly recommend reliable and fast <2en> product original and nice advice
Height 176 weight 74 trousers very matched could wziąść size bigger quality good recommend
I have purchased it many times, I am dropshipping, very recommended, good quality.
Nice pants. Size approached
Excellent Product, arrived on time. Exact size
Pants are very good, the quality is satisfied, and the sizes are accurate! Fast shipping! Seller recommend.
A little long shot for 1.80 for prox I ask XL quality nice although not as elastic recommend
Good pants, not torn and without threads, I recommend, but ask the pradovets always size!
193 78kg XL Good
Barbell. Rosemir pidishov, on the viewer 183 cm and Vaga 90 kg. Yakust is good. Cholovik zadoveniy.